Our website address is: https://swiftroadsideassistance.com – a roadside assistance referral and recommendation service. When you call us or contact us, we simply connect you with a nearby roadside assistance operator.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When you submit a contact form or a request a quote form we receive your information that is stored in our cloud databases. This information is used to contact you upon your acceptance and consent to contact you.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Who we share your data with
We share your data with our customer support team and our service partners with whom we connect you for rendering the services you request.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may request removal of your contact information stored on our databases by contacting us.
Where we send your data
Visitor comments may be checked through an automated spam detection service. We also analyze our website traffic with third party analytics tools.
Your contact information
When we receive your contact information we use it to connect you with a service provider in order for them to render the requested service.
Calls made to our contact numbers may be recorded for quality and training purposes. These recordings may be stored on a third party cloud services provider.
How we protect your data
All information submitted through this website is protected by a secure socket layer (SSL).
CCPA related information
Data we collect about you: We only collect your contact information when you use any of our contact forms and in addition, your location at the time when you call us or we call you to confirm your interest in our services.
Sources of data collection: Contact forms on this website, phone calls made to us.
Business purpose of collection the data: The data we collect is used in the short-term to connect you with a service provider on whose behalf we verify your contact information and your location at the time we receive your request for service in order for our service partners to render the service you request.
We do not sell your data to any third parties.